Customer Service Center

Address: 13333 E 37th Ave, Denver, CO 80239. Located just south of I-70 and Peoria. GET DIRECTIONS

Hours of Operation: Monday - Friday (8:00am - 4:30pm)

Gibson is committed to providing superior customer service. If you do not see an option below that helps resolve your issue,

please email us or call us at (800) 275-5999.

Lending

Planning to remodel your gym? Gibson would like to help you finance your dreams. Gibson is one of the only equipment suppliers on the market to offer lending to club owners. If you have a 250-person membership at your gym, you could pay for $25,000.00 worth of new equipment by just raising your membership dues $2/month. Our flexible financing options are designed to see you succeed. Options include lower or no payments during slow times or weighted payments during busy months.

Apply Online

For Additional questions please contact one of our qualified representatives at (800) 275-5999 to discuss your options.

Policies — Return / Shipping / Privacy

Contact Us

(800) 275-5999 or info@gibsonathletic.com

Acceptance of Orders

All orders and contracts are subject to acceptance by Gibson, Inc. Gibson reserves the right to substitute improved or equal products without notice. It is understood that any installation and/or assembly is the responsibility of the buyer or user. Gibson, Inc. shall not be responsible or liable for personal injury or property damage incurred through the use of our equipment and all other products manufactured or sold by Gibson, Inc.

Prices

Prices are subject to change at any time. Call for product prices and quotations on shipping or visit www.gibsonathletic.com for a current price list.

Terms

Orders must be accompanied by either a business check, American Express, MasterCard, Discover or Visa number, official institutional purchase order, or a confirmation letter written on letterhead stationery and signed by an authorized official. Telephone orders will be accepted contingent on receipt of payment or confirming Purchase Order.

Damage in Transit

Please inspect all items immediately upon receipt. Note any damage or shortage on the delivery receipt prior to accepting the shipment. Contact the carrier immediately to request an inspection and to receive instructions about filing claim. If further clarification is needed contact Gibson, Inc. at our toll-free number 800-275-5999.

Return Policy

Please inspect all items immediately upon receipt. Note any damage or shortage on the delivery receipt prior to accepting the shipment. Contact the carrier immediately to request an inspection and to receive instructions about filing a claim. If further clarification is needed, contact Gibson, Inc. at our toll-free number 800-275-5999. No returned goods will be accepted unless authorized in writing by Gibson, Inc. All freight charges are the responsibility of the purchaser. A 20% restocking charge may be assessed on all returned goods. Grips, shoes and other personal wear may be returned only if they are unused and in their original packaging. Please click "Download Return/Exchange Form", fill it out and return it with the merchandise and pick ticket (which was included in your shipment). Should you have any questions please contact Gibson at: (800) 275-5999 or info@gibsonathletic.com

→ Download Return / Exchange Form

Privacy Policy

Gibson is committed to protecting your privacy. The confidential data you submit is protected using industry-standard SSL encryption.

All of the customer data we collect is protected against unauthorized access and is never sold, traded or rented for commercial purposes to other organizations except to provide services, information, or products you've requested, when we have your permission, or when it is necessary to share information to investigate, prevent, or take action regarding illegal activities, suspected threatening or fraudulent activities, and violations of Terms of Service, or as otherwise required by law.

Use of our web site generates a data log that is retained and analyzed. The data log contains non-personal, identifiable information including your Internet Protocol address, browser type, browser language, the date and time of your visit, the referring page, and one or more cookies that may uniquely identify your browser.

Aggregate information on web site usage is recorded, and all information volunteered and submitted by site users is collected and stored. This includes the use of specific services on the site such as performing keyword searches or requesting additional information. We also collect and retain your email address and any other information you provide when you communicate with us via email. Information we obtain about you is used to improve our web services and content, to process orders, and to communicate with you.

Cookies may be required to use certain services on gibsongymnastics.com. Cookies are small files that may include a unique identifier and which are sent from our web server to your web browser to be stored on your hard drive for record-keeping purposes. We use cookies to provide services, to record current session information and identify user trends and patterns. You may choose to view, block or erase cookies within your web browser. However, this may limit your ability to use all services provided on our web site.

Through gibsongymnastics.com you may be introduced to a variety of third-party vendors and sites. The privacy policies of these third parties are not under our control. The use of any information that you may provide to any third party will be governed by the privacy policy of the operator of the site that you are visiting, which may differ from ours. As well, in some cases these third parties may share the information that they collect about you with Gibson. Because we do not control the privacy policies of our affiliates or any third-party sites to which we may provide hyperlinks, we recommend you review the privacy policy of the site you are visiting. If you cannot find that site's privacy policy, or if you are uncertain about the entity to whom you are providing your information, you should contact that site directly for more information.

Guarantee

GIBSON EQUIPMENT (WITH THE EXCEPTION OF GRIPS AND SHOES) IS GUARANTEED FOR A PERIOD OF ONE YEAR FROM DATE OF INVOICE AGAINST FAULTY MANUFACTURING OR DEFECTS IN MATERIAL. THE SELLER'S SOLE OBLIGATION UNDER THIS WARRANTY SHALL BE TO REPAIR OR, AT ITS OPTION, REPLACE AT ITS EXPENSE ANY DEFECTIVE PART OR PARTS. MATERIAL CLAIMED DEFECTIVE MUST BE RETURNED PREPAID TO US FOR EXAMINATION, IF REQUESTED. DAMAGE CAUSED BY EXTREME USAGE WILL NOT BE COVERED AS IT DOES NOT CONSTITUTE DEFECTIVE MATERIAL OR FAULTY WORKMANSHIP.

Sizing Chart

Grips cannot be returned or exchanged if worn or used. Please read the grip instructions carefully before trying grips on for sizing. Always check with your coach to make sure you have the correct style and size before ordering. If you have any questions about grips please contact Gibson's Customer Service at (800) 275-5999.

Sizing Chart for Just Right Buckle Grips (Single GR-37100, Double GR-37110)

XXS Up to 5 ¼"
XS 5 ¼" – 5 ¾"
Small 5 ¾" – 6 ¼"
Medium 6 ¼" – 7"
Large 7" and up

(measure from base of palm to tip of longest finger)


Sizing Chart for Just Right Velcro Grip (GR-38100)

XXS Up to 5"
XS 5" – 5 ½"
Small 5 ½" – 6"
Medium 6" – 6 ¾"
Large 6 ¾" and up

(measure from base of palm to tip of longest finger)


Sizing Chart for Gibson Rainbow Grip (GR-34330)

XS Up to 2 ½"
Small 2 ½" – 3"
Medium 3" – 3 ½"
Large 3 ½" – 4"
XL 4" and up

(measure from base of palm to base of longest finger)


Sizing Chart for Reisport Basic Grip (GR-35080)

XS - 0 Up to 2 ½”
Small - 1 2 ½” – 3”
Medium - 2 3” – 3 ½”
Large - 4 3 ½” – 4”

(measure from base of palm to base of longest finger)


Sizing Chart for Ladies Reisport Grips

(Velcro GR-35100, Double Buckle GR-35140, Elite Protec GR-45350, Hyper Protec GR-45360)

XXS - 00 Up to 5 ¼”
XS - 0 5 ¼” – 5 ¾”
Small - 1 5 ¾” – 6 ¼”
Medium - 2 6 ¼” – 7”
Large - 3 7” and up

(measure from base of palm to tip of longest finger)


Sizing Chart for Men’s Reisport Grips

(Velcro High Bar GR-35070, Velcro Ring GR-35060, Double Buckle Ring GR-35040, Double Buckle High Bar GR-35050, Elite Protec High Bar GR-45310, Elite Protec Ring GR-45320, Hyper Protec High Bar GR-45330, Hyper Protec Ring GR-45340)

X-Small – 0 Up to 6 ½”
Small – 1 6 ½” – 7”
Medium – 2 7” – 7 ½”
Large – 3 7 ½” – 8”
X-Large – 4 8” – and Up

(measure from base of palm to tip of longest finger)


Sizing Chart for Men’s Reisport Junior Double Buckle Ring (GR-35040/S)

Small – 1 Up to 7 ¼”
Medium – 2 7 ¼” - 8”
Large – 3 8” and Up

(measure from base of palm to tip of longest finger)